Our objective is to become the Turnkey Product, Services and Internet Connectivity or a telephone line, Security Monitoring, Power Generation, Automation and allied product installer/supplier of choice in major South African urban centres. We will achieve this by supplying competitively priced premium Products and Services that ensure consistent reliability,stable connectivity an ongoing Quality of Service ensuring a 99.9% uptime reliability across the broad spectrum of our offering, this fortified by 23 years of successful friendly and competent customer service. Success for LECTRA is measured not only by means of customer satisfaction but providing our staff with long term security in an environment that creates job satisfaction, growth potential and is rewarding for employees and owners. Underpinned by Integrity and taking responsibility have always been crucial, and have ensured our long term success. “DRIVING ENTERPRISE THROUGH STRATEGIC PARTNERSHIP”
As LECTRA nears a quarter of a century of successfully providing Turnkey Solutions into the hospitality and corporate sector, our vision and goals are clear; to establish a National footprint reaching into strategic neighbouring countries offering our major consumer base an increased level of sustainable Quality of Service as well as direct representation. Our Goals; • To continue to supply the highest level of service to our current and future client and dealer base • Adding value to our range of Products and Services • Grow our certified network of Dealers/Partners • Create opportunities for companies and individuals to create annuity based income streams “We believe in value for money, and this can only be achieved through strategic partnerships, it affords our valued clients the availability to the best of breed Products and Services on a National Turnkey basis affording you of one point of accountability in ensuring ongoing Quality of Service”
LECTRA Communications is committed to providing quality service to all of its clients at all times. We pride ourselves in continuously researching and developing solutions and system designs that will meet our clients’ growing requirements, this whilst staying abreast of ever changing technology. We ensure Quality of Service (QoS) and the strict implementation of Service Level Agreements (SLA)All projects are coordinated by a certified technical engineer ensuring high standards of workmanship and design quality. Our clients are regularly updated on the progress of the installation. Equipment is serviced and maintained by LECTRA to ensure optimum performance at all times. Our technicians are constantly trained in line with the advancing technology. We provide 24 hours back-up service. All workmanship carries a 24 months guarantee. All equipment carries a manufacturer’s guarantee of 12 months unless otherwise stated.
LECTRA has adopted the view of expending the technology available to our company aligned with our Partners and Suppliers to strive toward connecting the broader population and making the benefits of our far-reaching spectrum of offering not only assessable but affordable to all. Be it an Internet connection to ensure our people’s basic right to information and education, or power generation and CCTV policing options to ensure the long term sustainability of these projects.We are committed to adding value to our community! “We make a living by what we get, but we make a life by what we give." - Winston Churchill.
" We Service the Future, and therefore we are confident that our relationship will be mutually beneficial "Firdosh Nogama, Managing Director
Your deliverables impressed me on multiple levels. We are happy with the whole process and really admire your attention to detail and deep understanding of our needs.Klemont A. ,
Your combination of creativity and professionalism was exactly what we needed. He really listens to the client and is very patient in re-working until full satisfaction is achieved.Keil Wilkinson,
Your team has an exceptional ability to transform vision and direction into actionable creativity. No mater which levels of sophistication the work, you certainly create uniqueness.Jason Lamont,